FAQS

1. What is your Minimum Order Quantity?

A: MOQ is different for wigs and hair extensions. For our synthetic wigs and hairpieces, MOQ is 10pcs each style each color, But for custom orders, MOQ is 20pcs each style each color. How ever, sample orders is available.

2. How long is the lead time?

A: It takes about 15-20 days for different quantity.

• How can I get a sample from you?

A: After you pay the shipping cost for the sample, we will send it to you by DHL or UPS. The sample will be free if you place a bulk order to us, because we will minus the sample cost in your order.

4. What are the differences between human hair and synthetic hair?

A: There are advantages to both and many people choose to have human hair and synthetic hair wigs on hand for different circumstances. Human Hair offers the most natural look and feel as well as styling versatility. While typically more expensive, with proper care, human hair can last over a year. Synthetic hair tends to be a more affordable choice and offers great ease of wear-wigs can often be worn right out of the box with little or no styling.

5. What should I keep in mind about heat-friendly synthetic hair?

A: If you enjoy styling versatility, human hair or heat-friendly synthetic hair are the way to go. While human hair offers the most natural look and feel plus styling versatility, heat-friendly synthetic hair also allows heat styling (optimal temperature of 250-275 degrees-never go above 350 degrees).

Proper care is vital to keeping heat friendly hair looking its best. A wide tooth comb should be used (not a brush) and it is best to avoid combing while wet. Use of product specially designed for synthetic hair, such as BeautiMark, can also help maintain the quality and condition of the hair. We also recommend detangling spray! With proper care, heat-friendly synthetic hair should last up to a few months.

6. What are the different types of wig cap construction?

A: Constant innovation in technology allows for increasingly wearable and comfortable wigs! The base of any wig is referred to as a cap. The hair is attached to the wig cap using a variety of techniques to achieve different looks. On most wigs, hair is attached in “wefts.” These are strips of hair doubled over and sewn closely together in long strands. Others are hand-tied for the most natural movement. If you like to wear your hair swept away from your face, lace front wigs are the best option. If you like parting versatility, we recommend full monofilament wigs. If you like a lower cost wig, machine made caps is your perfect choice.

7. Are color swatches 100% accurate?

A: Hair color images are presented to give you a visual representation of color options for each item. However it must be noted that on screen representations do not necessarily precisely represent actual colors due to variable monitor calibrations. Additionally, the computer or device you use may have an impact on how colors appear. For example, Apple products tend to make colors appear slightly warmer.

8. Does your synthetic wig can be curl or straighten.

A: Synthetic wigs can bye curl or straighten only by a smart heat tool, or they will be be irreparably damaged.